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Nadula

Nadula
Reviews and Complaints

www.nadula.com
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Kimberly G Xjo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

. My order

I ordered on Nov 5th, 3025. It's the 14th.

I keep emailing; they keep saying the address is not found, but the money was taken out of my account. Very frustrated, not a happy customer.

Loss:
$128
Cons:
  • No custmer service live

Preferred solution: Deliver product or service ordered

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Nicole H Kkp
map-marker Stockton, California

Address

I need to confirm an order and the address it's being sent to. My contact # is 209-993-****. I also purchased it through Affirm.

Preferred solution: Deliver product or service ordered

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Angela D Ajf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong color was sent

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Wrong color hair was sent. I keep sending pictures. I was supposed to get the honey blonde, not this dark color.

Loss:
$124
Pros:
  • Good products and fast shipping
Cons:
  • Wrong color

Preferred solution: The right colr

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Dwan C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing wig

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Nadula - Missing wig
Nadula - Missing wig - Image 2
Nadula - Missing wig - Image 3

Hello, I have been trying to reach out about a mystery wig that was purchased. It never came in. Please help me with this.

Loss:
$69

Preferred solution: Deliver product or service ordered

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Taveon Qrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return yes, I returned the way that I had purchased and the texture was not the same as adverti asked, so , i did send it back.

I returned the wig. The texture was not right.

I sent a photo And return it. I did like the wig. If I could have that same style with the texture that I have received prior.

I have purchased before. I would like that same style with blonde hair.\nMixture.\nWith a natural look texture that i've had on my other wigs , I purchased.

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Shalica B Rxp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington Beach, California

I’ve been robbed by nadula

I’ve been robbed by nadula
Updated by user Jul 18, 2025

Nadula charge me $167.88Cancel the orderAnd never refunded my money back to my account

Updated by user Jun 16, 2025

I payed $167.80 on two wigs I haven’t got yet…that nadula canceled and never refunded back my money

Original review Jun 15, 2025

Order: NM818890****7533****

I got charged and scammed on 6/09/2025 - 6/10/2025

of $167.80

I want all of my money back immediately!!!

I have proof!!

Loss:
$168

Preferred solution: Full refund

User's recommendation: Scam me out of $167.88!! And I want my money back!! Nadula charge the account and then don’t send anything

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Resolved
Calandra Bfi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Checking on a payment

Nadula - Checking on a payment
Nadula - Checking on a payment - Image 2
Updated by user May 31, 2025

Company fixed the issue and I have been provided with apology. I got my wig and I love the quality. Someone on the instagram app assisted me.

Original review May 16, 2025

I have made a payment through my after pay for a wig but Nadula is saying that my payment is needed.

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Ibijoke B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Re-Order No: NM809068****7683****

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Nadula - Re-Order No: NM809068****7683****

I would like to inform you that the delivered wig is not the actual wig I ordered.

What I ordered was curly wig but what I received was entirely a straight yakki which i actually need my natural hair to cover the front but am with a low cut. kindly look into this ASAP.

Regards

Ibijoke bolarewaju

User's recommendation: That wig is a very nice one I must confess.

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Anonymous
map-marker Indianapolis, Indiana

You sent Me the wrong wig for $110 dollars & I don't appreciate it at all

Nadula - You sent Me the wrong wig for $110 dollars & I don't appreciate it at all
Nadula - You sent Me the wrong wig for $110 dollars & I don't appreciate it at... - Image 2
Nadula - You sent Me the wrong wig for $110 dollars & I don't appreciate it at... - Image 3
Nadula - You sent Me the wrong wig for $110 dollars & I don't appreciate it at... - Image 4
Nadula - You sent Me the wrong wig for $110 dollars & I don't appreciate it at... - Image 5

I ordered the chestnut brown long length lace front wig tangle free but you sent me a short bob wig 7x5 that I absolutely did not order

User's recommendation: Terrible Customer Service

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Vanessa H Lma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CANCELLED order refund

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I CANCELLED MY ORDER AND I ONLY GOT 3.74 REFUND, I USED ZIP AND NADULA DIDN'T REFUND THEM ALL OF THIER MONEY EASY YA'LL PLEASE BE WEARY OF NADULA HAIR

Loss:
$29

Preferred solution: Full refund

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Katina W Mpy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington Beach, California

Didn't receive my package

Hello this is Katina White my package was delivered to the wrong address. I sent an email to service@***.Com but received no reply.

I need my package. Bad customer service.

Loss:
$95

Preferred solution: Deliver product or service ordered

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Arlena B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington Beach, California

Package was sent to the wrong address

I am very upset my package was sent to the wrong address. I specifically wrote 2200 Colorado Ave.

Apt. 220, Santa Monica, CA 90404, and the intaker put a different address, per USPS stated.

Loss:
$133

Preferred solution: Full refund

User's recommendation: Make sure you double check with the company to make sure of your correct address

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Connee Rzq

Package missin

I ordered 3 items I only received 2 now I am told one was delivered on the 12 of September which I never get the agent email me saying I must contact UPS as they said it was delivered to a locker now I have a mailbox so if its deliver to a locker then the locker key is to be in my mail box once I dont see a key how will I know that a package was deliver to me. And why am I the one to call ups to check the package when I am not the sender and the next thing the tracking number I got from Nadula isnt right ups said wrong tracking number

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ROSELIE O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong wig, paid for human hair wig is from China and synthetic

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Nadula - Wrong wig, paid for human hair wig is from China and synthetic
Nadula - Wrong wig, paid for human hair wig is from China and synthetic - Image 2

I ordered the wig advertised and received a synthetic wig from China, I paid over $100 and the quality is NOT the same wig advertised

I did all I was supposed to do as far as research, checking reviews and pictures and Still not whatI ordered

Loss:
$109
Pros:
  • Good advertising
Cons:
  • I feel like i got robbed

Preferred solution: I want the wig I ordered which was human hair not cheap synthetic

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Johnnie M Hiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

I picked up my package today, and the hair is wrong. It is supposed to have a part, not the gathering on top of the head. Please let me know how to return it by giving me the prepaid label.

Loss:
$70
Cons:
  • Wrong order sent

Preferred solution: Full refund

User's recommendation: Be careful and make sure of your order but hair quality is good

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