Nadula

Good afternoon, I am Mimi. I placed an order for 2 wigs through TikTok Shop.

I received an email saying that the order has been delivered. I went to the mailbox and mailroom, but there was nothing. I am confused; please check with the delivery person and send me the wigs back. I never received anything, even though they say it was delivered.

Please investigate for me.

Thanks.

No shipment since Feb 11. This company sends all these 'Your order will ship,' which is confusing because I was getting these before I actually ordered anything.

Now that I've ordered and payments have been set up with Klarna, there is no shipment.

I got an email stating pending and a cancellation. All these emails are frustrating, and I believe I will never try to order again!

Wigs have not been received. They are sitting at a warehouse for 4 days with no further information!

I am not satisfied because it is too complicated for me. I need something simple.

One of them is complicated, and the other one is that I don't like the color. The other one looks like just what I have already, so I do not want them because I am not satisfied. I would like to make a return. I would like a refund and hope that you can help me to return and get a refund because I did not wear them.

I did not use them. It's still in a package and everything is still in there, so I would like you to help me with that.

I returned my wig with the label sent, but did not get my refund. It's been over two weeks and nothing.

I'm new to this site and I'm not happy with the process of communication. I would like my refund since you received your merchandise back.

I purchased a unit. It was not to my liking.

I sent it back for an exchange, paid the price difference, and have an email confirmation that the original item was received. Money paid out, but no wig exchange was made.

I have attempted several times to reach out, but no one will respond to my emails!

Each time I need to speak with someone in customer service it gets cut off make you think twice about this company.

My order was sent to another state. I do not live in Oklahoma. I need my order or a refund of my money back.

Y'all delivered to the wrong address in Florida. I live at 704 Southard Street, Trenton, NJ 08638.

It clearly has my address on file. Please return my money or items.

Thank you. crystaldonaldson38@***.com that's my email.

My money has not been refunded to me for the return of a wig that I sent off on January 5. I have not heard any correspondence from the company regarding what is going on with my refund.

I haven't repeated this multiple times as y'all keep sending me stuff to fill out; now there's no necessity. It's like getting the runaround.

First of all my order was never received after 12 days and many emails no one responded to my concernterrible wig company do not order from them

Paid 154.93 for a wig that I never received. My money was taken, and no phone number works to speak to anyone. I would like my money refunded.

Ordered a wig but never received it. I called the phone number and it doesn't work, so I emailed and asked for a refund. I keep getting sales and ads sent to my email, but nothing about my refund.

Ordered a wig paid for it and never received it how can i write 100 words about a wig i never Received i would Really just like my money refunded

SHIP 1 WIG AND THEN 2 OTHER WIGS YOU SAID I BOUGHT AND DIDN'T. MY BANK WILL TAKE CARE OF IT.. YOUS NOW HOW TO FRAUD AND EVEN WHEN I ET MY MONEY BACK I WILL DO MY BEST TO SUE YOUR SNEAKY WAY