Nadula
Nadula Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nadula has 1.6 star rating based on 92 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I like the wigs, I need my package please, 100.
Cons: Poor customer service and hard to get in contact with, And never gives refunds, Crooks.Recent recommendations regarding this business are as follows: "Don't order anything from them they're a scam", "I am calling a bank to defuse this charge cuz it don't make a sense that you guys haven't refunded my money", "I will be doing a call for action with the local news companys And the Better Business Bureau. After witch I will post a billboard.", "Keep calling", "No maam / never refer this company to nobody".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nadula has 1.6 star rating based on 92 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I like the wigs, I need my package please, 100.
Cons: Poor customer service and hard to get in contact with, And never gives refunds, Crooks.Recent recommendations regarding this business are as follows: "Don't order anything from them they're a scam", "I am calling a bank to defuse this charge cuz it don't make a sense that you guys haven't refunded my money", "I will be doing a call for action with the local news companys And the Better Business Bureau. After witch I will post a billboard.", "Keep calling", "No maam / never refer this company to nobody".
Most users ask Nadula for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Nadula Reviews
"Re-Order No: NM809068****7683****"
I would like to inform you that the delivered wig is not the actual wig I ordered. What I ordered was curly wig but what I received was entirely a straight...
"I placed an order on July 27 2025 for the 10 inch Bob wing and I paid for express shipping that was over ten days ago and so far I haven't received anything or email telling me when my wig would be de"
Either send me my money back or send me the wig this company is a scam and they need to be reported to the Better Business Division they are taking customers...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Checking on my order! Why it hasn’t been shipped
Just tried to call you, and your phone is no longer in service. I placed this order on July 5. Order #NM828270****6527****
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have not received credit for the wig I returned
On May 26, I purchased the hombre Yaki 20 inch wig with the drawstring in the back from Nadula. I received the wrong wig.
I contacted support; they forwarded me the address to their warehouse to send the wig back via USPS. I did so and also sent them a screenshot of the tracking number as they requested. On June 11th, I received notification that the package was received by Nadula. I emailed support and forwarded them a copy of the delivery receipt from USPS showing that it was delivered, and my account has not been credited.
I emailed Nadula support about this three times. I sent a message on Nadula's Facebook page, but no one has responded to me. I need to be credited for the return of the wig. I also sent a video showing them that everything that came with the wig was boxed back up.
I didn't even open any of the gifts, like the combs and the headband. I video recorded all this, but no one has responded to me yet. I simply want my money back so I can re-purchase the wig; however, the longer it's taking, no one is reaching out to me. It makes me want to discontinue my relationship with Nadula.
This is not professional.
I can't find a customer service number to call. I just want someone to respond, confirm that they received their wig, and credit my account.
- Are very unresponsive to email request for a refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing wig
Hello, I have been trying to reach out about a mystery wig that was purchased. It never came in. Please help me with this.
Preferred solution: Deliver product or service ordered
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Conyers, Georgia
Resolved: Checking on a payment
Company fixed the issue and I have been provided with apology. I got my wig and I love the quality. Someone on the instagram app assisted me.
I have made a payment through my after pay for a wig but Nadula is saying that my payment is needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
I’ve been robbed by nadula
I payed $167.80 on two wigs I haven’t got yet…that nadula canceled and never refunded back my money
Order: NM818890****7533****
I got charged and scammed on 6/09/2025 - 6/10/2025
of $167.80
I want all of my money back immediately!!!
I have proof!!
Preferred solution: Full refund
User's recommendation: Scam me out of $167.88!! And I want my money back!! Nadula charge the account and then don’t send anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winnipeg, Manitoba
Re-Order No: NM809068****7683****
I would like to inform you that the delivered wig is not the actual wig I ordered.
What I ordered was curly wig but what I received was entirely a straight yakki which i actually need my natural hair to cover the front but am with a low cut. kindly look into this ASAP.
Regards
Ibijoke bolarewaju
User's recommendation: That wig is a very nice one I must confess.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong wig, paid for human hair wig is from China and synthetic
I ordered the wig advertised and received a synthetic wig from China, I paid over $100 and the quality is NOT the same wig advertised
I did all I was supposed to do as far as research, checking reviews and pictures and Still not whatI ordered
- Good advertising
- I feel like i got robbed
Preferred solution: I want the wig I ordered which was human hair not cheap synthetic
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
Missing order
Order says delivered and nothing came. I placed another order just days ago, was charged an installment payment, and then that order was cancelled but not by me.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
Resolved: I am so upset that I haven’t got my hair that I ordered a month ago
Company fixed the issue and I have been provided with other. My order came late. Contact your.
I haven't received my order since last month after I was told it was 3-5 business days shipping. Now it is saying August.
Preferred solution: Deliver product or service ordered
User's recommendation: Worse experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chagrin Falls, Ohio
I never received my order l email the last email l got from you back to you
Never got my order since February please respond l been sending emails no response can you please contact me at (770) 865-**** and leave a message if l dont answer l am very disappointed l been waiting for a long time time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Havelock, North Carolina
Did not receive all of my order
I had an order that I received Monday or Tuesday. I cant remember exactly the day but I only received the wig.
I also ordered three bundles of hair.
I thought it might come in another package, but I never received it. Ive been emailing but have not gotten an email back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No money back
I cancelled my order while it was being processed and I haven't received my money in over a month now. I feel it should have been processed to my account or they could have at least shipped the wig.
- Great wigs
- Take a long time to ship
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
I never got my hair wig yet
I bought a wig on my credit card, and it hasn't been sent to me or the money wasn't put back on my credit card. Can you please return my money back that I spent on the wig please and thank you very much
I never received my wig yet and I'm still waiting. I used my Capital One card to make the payment. I'm still waiting patiently for the wig and I don't think that it's still coming.
Preferred solution: Full refund
User's recommendation: Mail the wig on Time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot same product
First I went to the page where they were offering me 1/2 WIGS I USED ll of the codes that never worked several times. The wig took a long time coming.
I went to PayPal ro put in a complaint.I was very frustrated as I have bought from you all before . I ended up finding the same wig that I had purchased from you.
The hair finally came but was the wrong one that I picked out.I just going to let this go and want a full refund. I can send the hair back to you.rasprute@***.comQ219588****2300 Jefferson Street Gary Indiana 46407Rhonda LaBroi
Not the wig that I bought. I bought a 16-inch plum red wavy human hair wig.
I would like a call back. I tried to call a number for you and it was no longer in business.
- Loosing my business
Preferred solution: I would like my wig that I paid for.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wake Forest, North Carolina
They have an account open on me that should be closed and the ole me a refund
They are still trying to collect money from their Affirm after receiving back the merchandise and being satisfied with the return. This has been a long fight over something so small. Very petty.
User's recommendation: I will be doing a call for action with the local news companys And the Better Business Bureau. After witch I will post a billboard.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
You did not refund my money the hair got returned to you guys where is my refund
I did not receive my refund you guys received your hair is almost 3 weeks please give me my refund or I'm calling the bank to press charges
Preferred solution: Full refund
User's recommendation: I am calling a bank to defuse this charge cuz it don't make a sense that you guys haven't refunded my money
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