Nadula
Nadula Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nadula has 1.6 star rating based on 100 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I like the wigs, I need my package please, 100.
Cons: Poor customer service and hard to get in contact with, And never gives refunds, Crooks.Recent recommendations regarding this business are as follows: "Fake, don’t buy", "Do not order.", "Don't hate one right now", "Don't buy please", "There is no number to reach customer care".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nadula has 1.6 star rating based on 100 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I like the wigs, I need my package please, 100.
Cons: Poor customer service and hard to get in contact with, And never gives refunds, Crooks.Recent recommendations regarding this business are as follows: "Fake, don’t buy", "Do not order.", "Don't hate one right now", "Don't buy please", "There is no number to reach customer care".
Most users ask Nadula for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Nadula Reviews
"Re-Order No: NM809068****7683****"
I would like to inform you that the delivered wig is not the actual wig I ordered. What I ordered was curly wig but what I received was entirely a straight...
"Synthetic Hair Can’t process Returns"
I purchased hair on the website, bought 1 wig and the 2nd going at a discounted rate. Hair arrived synthetic and all not as portrayed on the website and...
Synthetic Hair Can’t process Returns
I purchased hair on the website, bought 1 wig and the 2nd going at a discounted rate. Hair arrived synthetic and all not as portrayed on the website and videos.
Needed to process returns however hair did not show as delivered on my account even after 30 days(till now).
I would like to return and would not be purchasing anything else from Nadula.
User's recommendation: Fake, don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have not received credit for the wig I returned
On May 26, I purchased the hombre Yaki 20 inch wig with the drawstring in the back from Nadula. I received the wrong wig.
I contacted support; they forwarded me the address to their warehouse to send the wig back via USPS. I did so and also sent them a screenshot of the tracking number as they requested. On June 11th, I received notification that the package was received by Nadula. I emailed support and forwarded them a copy of the delivery receipt from USPS showing that it was delivered, and my account has not been credited.
I emailed Nadula support about this three times. I sent a message on Nadula's Facebook page, but no one has responded to me. I need to be credited for the return of the wig. I also sent a video showing them that everything that came with the wig was boxed back up.
I didn't even open any of the gifts, like the combs and the headband. I video recorded all this, but no one has responded to me yet. I simply want my money back so I can re-purchase the wig; however, the longer it's taking, no one is reaching out to me. It makes me want to discontinue my relationship with Nadula.
This is not professional.
I can't find a customer service number to call. I just want someone to respond, confirm that they received their wig, and credit my account.
- Are very unresponsive to email request for a refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing wig
Hello, I have been trying to reach out about a mystery wig that was purchased. It never came in. Please help me with this.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
I’ve been robbed by nadula
Nadula charge me $167.88Cancel the orderAnd never refunded my money back to my account
I payed $167.80 on two wigs I haven’t got yet…that nadula canceled and never refunded back my money
Order: NM818890****7533****
I got charged and scammed on 6/09/2025 - 6/10/2025
of $167.80
I want all of my money back immediately!!!
I have proof!!
Preferred solution: Full refund
User's recommendation: Scam me out of $167.88!! And I want my money back!! Nadula charge the account and then don’t send anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Conyers, Georgia
Resolved: Checking on a payment
Company fixed the issue and I have been provided with apology. I got my wig and I love the quality. Someone on the instagram app assisted me.
I have made a payment through my after pay for a wig but Nadula is saying that my payment is needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winnipeg, Manitoba
Re-Order No: NM809068****7683****
I would like to inform you that the delivered wig is not the actual wig I ordered.
What I ordered was curly wig but what I received was entirely a straight yakki which i actually need my natural hair to cover the front but am with a low cut. kindly look into this ASAP.
Regards
Ibijoke bolarewaju
User's recommendation: That wig is a very nice one I must confess.
Indianapolis, Indiana
You sent Me the wrong wig for $110 dollars & I don't appreciate it at all
I ordered the chestnut brown long length lace front wig tangle free but you sent me a short bob wig 7x5 that I absolutely did not order
User's recommendation: Terrible Customer Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong wig, paid for human hair wig is from China and synthetic
I ordered the wig advertised and received a synthetic wig from China, I paid over $100 and the quality is NOT the same wig advertised
I did all I was supposed to do as far as research, checking reviews and pictures and Still not whatI ordered
- Good advertising
- I feel like i got robbed
Preferred solution: I want the wig I ordered which was human hair not cheap synthetic
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't received my wig that I ordered
I ordered a wig from Nadula. I haven't received my wig yet.
It's been almost a month. I can't contact them either. I have tried multiple times to reach out to them. The phone number that they gave is no longer in service.
I am upset. Bad business.
I am not going to stop until I get some justice. They need to post a number where they can be reached.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't order from Nadula
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
Missing order
Order says delivered and nothing came. I placed another order just days ago, was charged an installment payment, and then that order was cancelled but not by me.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to return a wig is the wrong wig
The wig I ordered was supposed to have the drawstring. Everything else is right, the length of the wig, except for it doesn't have the drawstring.
User's recommendation: Make it easier to order and make sure the order is correct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
Haven't received my order
No one answered the call; it was just ringing, and I'm still waiting on my order. What else can I do?
I have been waiting on my order for over 2 weeks now. I'm still making payments on hair that I have not received.
Either refund me my money, or I need my hair. I have ordered from you all before, and I've never had this issue.
Preferred solution: Deliver product or service ordered
User's recommendation: *** no
Los Angeles, California
Resolved: My shipping address is not what I put in
I was Trying to contact customer service to let them know that the address that I put in is not the address that is showing as my delivery address. And I received no answer when called.
User's recommendation: Keep calling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Beach, California
Resolved: I am so upset that I haven’t got my hair that I ordered a month ago
Company fixed the issue and I have been provided with other. My order came late. Contact your.
I haven't received my order since last month after I was told it was 3-5 business days shipping. Now it is saying August.
Preferred solution: Deliver product or service ordered
User's recommendation: Worse experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chagrin Falls, Ohio
I never received my order l email the last email l got from you back to you
Never got my order since February please respond l been sending emails no response can you please contact me at (770) 865-**** and leave a message if l dont answer l am very disappointed l been waiting for a long time time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Havelock, North Carolina
Did not receive all of my order
I had an order that I received Monday or Tuesday. I cant remember exactly the day but I only received the wig.
I also ordered three bundles of hair.
I thought it might come in another package, but I never received it. Ive been emailing but have not gotten an email back.
Companies Similar to Nadula
Luvme Hair
“Sent me two wigs. Look at my order. Who did that n you are trying to charge me for two n not giving the...“
Tinashe Hair
Wiggins Hair
“My wig has not arrived I am waiting still I need a exact day when it is coming I leave town Friday and...“
Sunber Hair
“Stop scamming people. If you do have the merchandise, send people out their merchandise. Don't take...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.