Nadula

I received a text that my payment failed for order #NM927299****0331****. Please refund my $142.17 that was deducted from my account! If my order failed to go through, please refund me the money, $142.17, that came from my bank.

I ordered 2 wigs. From my understanding, they were supposed to be delivered in 5 to 7 business days.

I never received a tracking number to track my packages, nor have I received my packages. I have sent messages on Facebook and email. I haven't gotten any response from anyone.

Why don't y'all have a contact number for people to contact someone? I'm now talking with my lawyer.

I can't track my packages. I ordered 2 wigs and I am unable to track them. When I ordered them it says 5 to 10 business days, but I can't track them.

Good afternoon, I am Mimi. I placed an order for 2 wigs through TikTok Shop.

I received an email saying that the order has been delivered. I went to the mailbox and mailroom, but there was nothing. I am confused; please check with the delivery person and send me the wigs back. I never received anything, even though they say it was delivered.

Please investigate for me.

Thanks.

No shipment since Feb 11. This company sends all these 'Your order will ship,' which is confusing because I was getting these before I actually ordered anything.

Now that I've ordered and payments have been set up with Klarna, there is no shipment.

I got an email stating pending and a cancellation. All these emails are frustrating, and I believe I will never try to order again!

Wigs have not been received. They are sitting at a warehouse for 4 days with no further information!

The wigs I have are the wrong color! I don't do black wigs and definitely do strange colors in my wig!

Also, depending on how you choose to resolve my issues, you will lose me as a customer!

It should not be so hard to contact you guys! All of you third-party vendors really suck!

Took my money and now claiming they didn't get paid, but it clearly came out of my account! This is a scamming company, and I'm going to make sure everyone knows.

I'm going to give your web addresses and info to the people in Washington, D.C. They are waiting to catch foreign scammers!

I want my money back! *** your wig!

Have not received my wig that I ordered on Feb 23. Now the tracking information is not showing up anymore.

I am not satisfied because it is too complicated for me. I need something simple.

One of them is complicated, and the other one is that I don't like the color. The other one looks like just what I have already, so I do not want them because I am not satisfied. I would like to make a return. I would like a refund and hope that you can help me to return and get a refund because I did not wear them.

I did not use them. It's still in a package and everything is still in there, so I would like you to help me with that.

I returned my wig with the label sent, but did not get my refund. It's been over two weeks and nothing.

I'm new to this site and I'm not happy with the process of communication. I would like my refund since you received your merchandise back.

I had just bought a 10inch BOB for $79 and then in a couple hours I checked back and they had it $49

I purchased a unit. It was not to my liking.

I sent it back for an exchange, paid the price difference, and have an email confirmation that the original item was received. Money paid out, but no wig exchange was made.

I have attempted several times to reach out, but no one will respond to my emails!

Each time I need to speak with someone in customer service it gets cut off make you think twice about this company.

My order was sent to another state. I do not live in Oklahoma. I need my order or a refund of my money back.