Contact Nadula Customer Service
Nadula Phone Numbers and Emails
Customer Service Number:
-
(760) 600-7525
Customer Service:
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+861 763 470 6187Member WhatsApp
Business Customer Service:
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+861 769 801 1015Wholesale WhatsApp
Legal:
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(408) 940-9650
Nadula Emails:
Nadula Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nadula Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Nadula is 7606007525. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 26 seconds.
Be prepared for the call as Nadula may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nadula Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Nadula is 7606007525. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 19% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 26 seconds.
Be prepared for the call as Nadula may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.
People call Nadula mainly because of request for information, return/ replace, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Nadula is service@nadula.com. 85% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Nadula Website:
Nadula Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Nadula Hair USA
9820 Bell Ranch Dr #101
Santa Fe Springs, CA 90670
How Good is Nadula's Customer Service?
Summary of Nadula Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nadula?
Shipping and Delivery Question:
- “2 Package not received”
- “Where is my paid for wig?!”
- “Where is my order”
Request for Information Question:
- “Calling about my refund after I returned the wig on January 5”
- “Status of order”
- “I need an update on my order”
Return/ Replace Question:
- “Return an item”
- “Return”
- “I need to exchange a wig.”
Refund Question:
- “Refund”
- “I submit a refund because I had a family emergency wasnt gonna be here to receive before it was suppose to be delivered so I submit it I want a refund I didnot recieve it”
- “Full refund claim”
Product/ Service Question:
- “Purchase”
- “I am having some issues with items I purchase exceeded 2500”
- “My order is stuck for over a week”
Payments and Charges Question:
- “Took payment snd no wig delivered”
- “Rebate”
- “My order is not showing up as processing and I paid for it already”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel my order”
- “I need to cancel order”
Account Question:
- “I forgot to change my address”
- “They have an account open on me that should be closed and the ole me a refund”
- “I have not seen anything on my email to let me know when I will receive my wig!!! I’ve try to email your company without any response back!!!”
Staff Question:
- “Scott Bragg said he was with your customer service team and took 129.00 from my cash app account along with someone name Andrew that also took 129.00”
- “Customer service”
- “Customer Service question”
Cards Question:
- “Wont except my card i always pay with”
- “Card(Discover) was charged $1st Klarna payment but email states it wa s declined”
Other Question:
- “My order has taken more than 12 days still I haven’t received it”
- “Ensure unit number on address”
- “Where’s my wig”
Compare Nadula Customer Service To
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