Nadula
Reviews and Complaints
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Verified Reviewer
Trying to return a unit
wasn't what it looked like in the pictures. It didn't come with adjustable band and was extremely dark in color and it had tabs already on it and not true to length
- Offer deals and gifts
- Hard to speak to anyone when trying to contact business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned wig
This is my second return. The hair is shorter than expected.
I'm returning two wigs, which I left ref# from Klarna. Wigs have been used at all.
I hope I can return them. I would like to order another one.
- Wigs r if quality
- Make sure u select right color and length
Preferred solution: Full refund
User's recommendation: Make sure u choose right length and colors
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse advertising
Two orders that I paid $7.99 each for express delivery on 7/20. I was also charged more than the advertised price.
I immediately contacted Nadula by email and requested 1 order be cancelled. After I didnt receive the second order that I paid express for I requested both orders to be cancelled.
I received the first order 8/7 that I refused delivery on. At this point I just want my money back a total of $162.91.
User's recommendation: Do not order.
Brookfield, Wisconsin
Ensure unit number on address
The length shown was not length received!! I prefer a few inches longer, willing to return..
wig still in clips, will be difference in 16 inch.. need asap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Refund option is not available for me to choose
I have sent so many emails to service@***.com needing help to resolve a refund. The option to request a refund is not available for me to choose on their website.
Preferred solution: Full refund
User's recommendation: Do Not Buy from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn 2 wigs
The color is a little more than I expected; I prefer a little more black and longer. I'll order another once I'm refunded, but overall very nice, so human-like.
- Hair feels and look natural
- Make sure u choose the right length and color
Preferred solution: Full refund
User's recommendation: This brand of hair is beautiful texture color I recommend highly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have not received credit for the wig I returned
On May 26, I purchased the hombre Yaki 20 inch wig with the drawstring in the back from Nadula. I received the wrong wig.
I contacted support; they forwarded me the address to their warehouse to send the wig back via USPS. I did so and also sent them a screenshot of the tracking number as they requested. On June 11th, I received notification that the package was received by Nadula. I emailed support and forwarded them a copy of the delivery receipt from USPS showing that it was delivered, and my account has not been credited.
I emailed Nadula support about this three times. I sent a message on Nadula's Facebook page, but no one has responded to me. I need to be credited for the return of the wig. I also sent a video showing them that everything that came with the wig was boxed back up.
I didn't even open any of the gifts, like the combs and the headband. I video recorded all this, but no one has responded to me yet. I simply want my money back so I can re-purchase the wig; however, the longer it's taking, no one is reaching out to me. It makes me want to discontinue my relationship with Nadula.
This is not professional.
I can't find a customer service number to call. I just want someone to respond, confirm that they received their wig, and credit my account.
- Are very unresponsive to email request for a refund
Preferred solution: Full refund
Green Lane, Pennsylvania
My wigs I purchased has no billing soon after I purchased my wig nuxulal dissappear ed from my phone that is why I'm righting what is my order and tracking information where is my wig
I think your company need to send my proof of delivery photo because my wig has never delivered to me
User's recommendation: If you lose contact with nudula and never recieved you order call the fraud hotline
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my order
I accidentally ordered but I am not a pissed customer. I love Nadula wigs and looking forward to buying her wigs for all occasions
User's recommendation: Make sure you get your wigs from Nadula
Brookfield, Wisconsin
18600 Brookfield Lake drive unit 51 Brookfield, wi 53045
Model shown was a different length received.. wog sell was 12 in h length, when receives resembled 10 inch
User's recommendation: Beware of model, not length you are buting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my order
Ordered on wrong card accidentally. But love her wigs. I will be ordering my wigs from her on all occasions
User's recommendation: Love your wigs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRebate
Nadula tells me in email 100.00 rebate purchase next wig and when I try to use rebate it does not let me use. I bought the first wig and if I get a discount it should allow me to use rebate when given
- False advertising
- Stop sending fake information to customers that paid you
Preferred solution: Price reduction
User's recommendation: Don’t buy product fake advertising
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jackson, Michigan
I returned an order for a refund because the wig was too small.
I need my purchase price to be refunded because I returned your wig because it was too small for me!
Preferred solution: Full refund
User's recommendation: Refund returned orders asap!
I accidentally purchased a wig for $112.82 I believe and the total was 115 totally this is Debora Burgess. It was an accident. I had already purchased a wig of three days before that but $89 and I was
Please just put my money back onto my MasterCard. My name is Debora DEBORA Burgess BURGESS my phone number is 346-304-**** and my email address you already have Dale MJ 1958@***.com please contact me about this issue as soon as possible.
I have already dispute This transaction with my bay and is waiting for my money to be put back onto my car. Thank you.
User's recommendation: Take your time when purchasing this product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company is not easily contacted when you're having a problem. The phone numbers are either disconnected or someone will pick up and hang up. I need to know about an order that I place. And I'm ha
POOR very unprofessional
Not able to contact and have question answered about this company no real agent and some of the phone number is disconnected.
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